To secure a spot on a tour we need a deposit and registration form. Simply click on Book Now button and pay the deposit with your credit card or bank transfer. We will then send you a registration form that you need to complete to save your spot on the tour.
Typically, we will confirm a land tour between 90 and 120 days prior to departure. We will send you an email when the tour is confirmed. This email will let you know the next steps.
Our Ship Trips are generally a guaranteed departure and most do not depend on minimum bookings.
Land Trips
We require a deposit to secure your booking. Final payment is due 90 days prior to departure. Payments are insured by the BC Travel Assurance Fund.
Ship Trips
We require a deposit to secure your booking. Deposits vary from $2000 per person to 25% of the tour cost. You pay your deposit at the time of booking and final payment is typically due 120 days prior to departure.
We are a licensed BC travel agent (License #34413) and have been in operation since 1996. All deposits and payments are insured by the BC Travel Assurance Fund. We are proud to say that we are Canada’s oldest birding tour operator in the industry.
The price of our land tours includes all lodging, all meals (typically from dinner on Day 1 to breakfast on the final day), ground transportation, in-country air transportation on most tours, guide services, park and special entrance fees, ferry costs, boat charter fees and baggage handling for those requiring assistance.
Tour fees do not include any alcoholic beverages, transportation to the start point or home from the end point, passport and visa fees, airport taxes, travel insurance, additional expenses in the event of delays or itinerary changes or items of a personal nature.
Land Tours:
There is a five-day grace period, where all deposits received are fully refundable, as long as you are booking 60 days or more prior to your tour.
For tours with price TBD, you may register and pay a deposit to hold a spot. Once the prices have been confirmed, we will notify you and you have one week from notification to cancel without penalty. After that point, our standard cancellation penalties apply.
If you cancel 120 days or more prior to tour departure, 50% of your deposit is non-refundable.
If you cancel 119 to 90 days prior to tour departure, your deposit is non-refundable.
If you cancel 89 to 60 days prior to tour departure, 50% of the tour fee and any additional components are non-refundable.
If you cancel 59 or less days prior to tour departure, 100% of the tour fee and any additional components are non-refundable.
Refunds cannot be made to participants who do not complete the tour for any reason.
If we are not able to confirm your tour due to insufficient registrations at 90 days prior to departure, your deposit is fully refundable.
If we are forced to cancel a confirmed tour for reasons beyond our control, we cannot guarantee a full refund, but will make every effort to recover any payments made to suppliers on your behalf.
Any payments made to us for travel insurance are non-refundable unless the insurer provides a refund to us.
Notification of cancellation must be received in writing.
Ship Trips, Expedition Cruises and Voyages:
Notification of cancellation must be received in writing. Unless otherwise noted, the cancellation and refund terms of our ship trip providers will apply to your booking.
The payment and cancellation policy will be provided to you with your booking confirmation for your review and acceptance.
Please contact us if you would like to review the terms for the tour you are interested in advance of paying a deposit.
There is a five-day grace period where all deposits received are fully refundable for 5 days, as long as you are booking 120 days or more prior to your ship trip.
In most cases, less than 120 days prior to departure, deposits are non-refundable.
Passengers are strongly advised to obtain trip cancellation insurance at the time of deposit.
Any payments made to us for travel insurance are non-refundable unless the insurer provides a refund to us.
We offer fixed prices for our land tours in CAD, USD, AUD, EUR, and GBP.
To view your tour fees in your preferred currency, use the currency switcher located in the top right corner of our website. Please note that payments for most expedition cruises are only accepted in USD.
Great question! While we don’t usually list specific accommodations on our tour webpages, we’re always happy to provide a list upon request. The reason we don’t publish this information online is because accommodations can vary slightly from year to year. Changes may happen due to availability, guide or guest feedback, or seasonal adjustments—but rest assured, we always select the best available options in each location. If you’d like to see the current list for a specific tour, just let us know—we’re happy to share!
Yes! If there is another person on the tour from the same gender who wishes to share a room, we can pair you up to avoid paying the single supplement. First, we will ask you each for a short bio, then we will send it to the other person. If you both agree you are a good match, then we will put you in a twin room for the duration of the trip and you will not have to pay the single supplement. Please note that if we don’t have someone for you to share with or your roommate cancels before the payment due date, you will have to pay the single supplement.
We welcome non-birding spouses to join our tours! However, please note that the itinerary is designed with birding activities in mind, and no special accommodations will be made for participants opting to sit out.
On our land tours, group discounts are available for groups of 4 or more booking together on most of our land tours. The group size and applicable discount are: 4 or 5 people, 5% discount; 6 or 7 people, 7% discount; 8 or 9 people, 9% discount; and 10 or more people, 10% discount. These group discounts apply to the double occupancy price only and cannot be used in conjunction with any other Eagle-Eye Tours promotion.
Please contact us about group discounts on ship trips.
To protect your payment to us and to cover emergency medical expenses, we highly recommend travel insurance. We can sell you travel insurance through one our the insurance companies we work with.
We will work to support you with any required documents in the case that you need to make a travel insurance claim. Click here to read our travel insurance FAQs.
Please review our current Covid-19 guidelines and protocols here.
