How to pay for your tour

We aim to make paying for your tour convenient and easy, therefore we offer multiple ways to pay. Please don’t hesitate to reach out to us if you have any questions about how to pay for your tour.

You can pay your final balance in the following ways:

 

Via E-Transfer (CAD only)

You may send your final balance via e-transfer from a Canadian bank account in CAD funds to travel@eagle-eye.com, if your invoice is in CAD. There is no password required. If your balance exceeds your daily e-transfer limit, you are welcome to pay in instalments. Please include the name of your tour in the e-transfer description field.

 

By Bank Transfer

Complete the form below and we will send you bank transfer instruction via email. You can either follow the instructions on your computer at home, or print  them and take them directly to your bank to send the bank transfer. 

Currently we can accept payment by bank transfer in CAD, USD, AUD, EUR, and GBP.

IMPORTANT – we will only ever ask you to wire funds to an account in the name of Eagle-Eye Tours Inc. If you receive instructions for an account in any other name, please contact us immediately as this may be fraud. Please do not hesitate to phone us to confirm bank transfer instructions.

Complete this form to receive bank transfer instructions:

Please note it may take up to two business days for bank transfer instructions to arrive in your inbox.

 

By Credit Card

You may pay your tour balance by credit card. To do this, please follow a link below to upload your credit card details to our secure payment system, powered by Benjipays. Currently we can accept payment by credit card in CAD and USD. 

Please note that there will be a 3% surcharge if you choose to pay your final balance by credit card and it may take up to two business days for your tour manager to charge your card and send you an updated invoice.

Alternatively, you may call our office at 1 and 800 – 373 – 5678 or +1-250-342-8640 to pay your balance over the phone. 

 

By Cheque

Please mail your cheque to:

Eagle-Eye Tours Inc.
4711 Galena St.
Windermere BC  V0B 2L2
Canada

Please note that It typically takes 3 weeks for a cheque to reach us from the USA. Therefore, if you are paying less than 90 days prior to the tour departure, this option is not available to you.

When is payment due?

Your payment due date is noted on your invoice. 

In general, on Land Tours, payment is due 90 days prior to departure for confirmed tours.
If you join a confirmed tour less than 90 days prior, payment is due immediately. 

For tours that are not confirmed by 90 days prior, payment will be due immediately upon tour confirmation. 

On Ship Trips, payment is typically due 120 days prior to departure, depending on the ship. If you join less than 120 days prior to departure, payment is due immediately. The payment terms of your ship trip are outlined in your booking confirmation.

We thank-you for submitting your final payment before the due date.

Adding additional travel arrangements to your invoice.

Upon tour confirmation (120-90 days prior to departure), you will receive your invoice. At this point, you can make your travel arrangements to the tour start and end locations. In doing so, you may realise you need extra hotel nights at the start or end of the tour. Your tour confirmation email will have details on price and location of recommended hotels. Please let us know if you would like to add extra hotel nights to your invoice before submitting the final payment. If you’re not sure yet, no problem – pay your balance and you may add extra hotel nights at a later date.