Our secret to providing exceptional travel experiences is diligent preparation with rigorous attention to detail. We plan, we book, we prepare, we anticipate so when you book a tour with us, you can relax knowing that you are in good hands.
Booking a tour with Eagle-Eye Tours in 6 steps
1.Explore our tours to find your next adventure
Explore our website to find a trip that interests you. You are also welcome to call us to help find the tour best suited for you. We have many clients who choose their next trip based on the birds or animals they are hoping to encounter. Some of our customers follow their favourite guide for their next tour, while others love a particular destination and book the same tour year after year (Fun fact: we have one couple who has done our Costa Rica tour 7 times so far). Don’t be shy to reach out if you need any help in finding your next adventure.
2. Confirm availability and travel dates
You can check the availability of each departure on our website. Navigate to the Departure section of any tour page, click on MORE INFO and you will see how many spots are available. If it says ‘Book Now’, we have ample space for you at this time.
Please note if you are wanting to book a tour departing within 30 days, you will have to call our office to confirm availability. We will try to accommodate last-minute bookings, but cannot guarantee that it is possible.
If a departure is sold out, we invite you to join the waitlist. Please don’t feel shy about joining a waitlist, even if you are not quite ready to commit! By doing this, we can keep you posted if spots open up, or if a new departure becomes available.
3. Book and pay a deposit
The earlier you sign up for a tour the better! Many of our tours are sold out a year in advance, so book early to avoid disappointment.
To sign up you will need to reserve your spot by paying a deposit. Deposits on most of our land tours are $300 to $1000 USD/CAD per person. Deposits on most of our cruises are $2000 USD or up to 25% of your trip cost for some ship trips. Use the ‘Book Now’ button in the departure sections on our tour pages. You will then have the option to pay your deposit with your credit card, bank transfer, cheque or e-transfer. You can also call us to book if you prefer.
All payments are insured by the BC Travel Assurance Fund and we are licensed by Consumer Protection British Columbia (licence #34413).
4. Complete a registration form
Once you have paid your deposit you need to sign our Registration Agreement. If you are travelling with someone from your household, you can fill out one registration form for both of you. If you have a travelling companion who is living at a different address, you will need to fill out separate forms. On this form you can let us know if you have a roommate or if you are looking for one. Once we have your deposit and registration form, you will be introduced to your tour manager and receive a booking confirmation. Please do not book any flights until you are instructed to do so by our office.
5. Buy travel insurance
We strongly recommend that you purchase trip cancellation insurance to cover your investment in case of injury, illness or some other unexpected event which forces you to cancel. In addition, we strongly recommend that you obtain emergency medical insurance that covers expenses resulting from accidental injury or illness during the tour. For some tours in the Arctic, trip interruption and medical insurance are mandatory.
We sell premium policies that also offer cancel-for-any-reason benefits. Some of these cancel-for-any-reason policies must be purchased within 24hrs of paying your deposit. If these cancel-for-any-reason policies are important to you, please reach out to us for a quote right when you book your tour.
If you would like to read more about your travel insurance options, please visit our FAQ page about travel insurance.
6. Receive your tour confirmation email
The next milestone is tour confirmation. We typically confirm our tours between 120 and 90 days prior to your departure. If, at that time, we have the minimum number of participants and all the logistics in place we will be ready to confirm the tour.
You will receive the tour confirmation from your tour manager by email. This email will include information on flight arrangements, the cost of pre and post tour hotel nights, as well as the final invoice and how you can pay.
Now you are ready for an adventure of a lifetime!
What are you waiting for? Follow the “Book Now” button on any tour page and we will lead the way to unforgettable travel experiences.
Already booked? See PLAN YOUR TRIP, or want to learn more, see BOOKING FAQs or TOUR FAQs
